Privacy Policy

Our Privacy Commitment

At Ikard Towing (“we,” “our,” or “us”), safeguarding the privacy and security of our website visitors and users is a top priority. This Privacy Policy explains the ways in which we collect, use, share, and protect your personal information when you access our website, .com (insert “Site”). By continuing to use our Site, you agree to the practices outlined in this policy.

Information We Gather
We may collect various types of information, including:

1. Personal Information (or “Personally Identifiable Information”): When you interact with our Site, you may provide details such as your name, email address, phone number, and other contact information. This data is gathered through forms, information requests, or direct communication with us.
   
   
2. Usage Data: We collect information about how you engage with our Site. This includes details like your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. These insights help us analyze usage patterns and improve the performance of our Site.
   
   
3. Cookies and Tracking Technologies: To enhance your experience, we utilize cookies, web beacons, and similar tracking tools. These technologies allow us to collect data on your browsing behavior, preferences, and usage patterns. You can adjust your cookie preferences through your browser settings."
   
   

SMS Terms and Conditions

By opting in to SMS messaging from Ikard Towing & Sales, Inc., you consent to receive text messages (SMS) from us regarding towing, roadside assistance, recovery services, and status updates. These messages may be sent via automated systems.

• If assistance is required, customers can reply HELP for more information.
• If customers no longer wish to receive SMS from us, they can unsubscribe by replying STOP to no longer receive messages.
• Message and data rates may apply.
• Message frequency may vary.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent.

1. NOTE: All these guidelines apply to a Terms and Conditions and/or Terms of Use if they exist.

How We Use Your Information

1. Site Usage Data: We may analyze and aggregate site usage information to measure visits, average time spent on the Site, pages viewed, the website you visited before reaching ours, your internet service provider, device type (e.g., laptop vs. mobile), and country. This data helps us evaluate Site performance and improve the content we provide.
   
   
2. Personally Identifiable Information (PII): By sharing your personal information with us, you consent to its collection and use as described in this Privacy Policy. We utilize PII for purposes such as:
   
   

• Responding to your questions or communications.
• Processing orders or requests.
• Providing updates on account status or customer service matters.
• Requesting feedback and reviews of our services.
• Informing you about products or services that may interest you.
• Sending newsletters, updates, and promotional materials (you can opt out at any time).
• Enabling access to specific account information.
• Matching you with job opportunities if you're pursuing employment with Ikard Towing and Sales Inc.

1. When you share PII through forms, orders, or interactions on the Site, you authorize us to contact you for these purposes. Additionally, we may store this information for marketing research and related purposes. Your consent extends to sharing your email address with trusted affiliates of Ikard Towing and Sales Inc., offering products or services that may interest you.
   
   
2. Email Communications: Your email address is used to respond to inquiries and share details about products or services. To enhance our communications, we may track email opens for improvement and relevance.
   
   
3. Phone and SMS Communications: Your phone number is used to address inquiries or provide product and service updates. We may confirm message delivery and interaction for optimization purposes. Rest assured, SMS content and phone numbers are never shared with third parties or affiliates.
   
   
4. Cookies: Cookies are small data files stored on your browser and retrieved to improve your experience on the Site. We use cookies to remember passwords, track the sections of the Site you visit, identify content relevant to you, and suggest products or services you may find useful. Importantly, cookies do not monitor your activity outside of our Site. While tools exist to disable cookies, opting to do so may limit personalized services and certain features of the Site.
   
   

To opt out of receiving product and service updates, you can use the provided opt-out options or reach us directly at 1 (931) 968-4948 or dispatch@ikardtowing.com

Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

1.    Form Submissions: By providing information through our Site forms, you consent to receive SMS messages, phone calls, and emails from Ikard Towing and Sales Inc.

2.    Service Providers: Your information may be shared with trusted third-party service providers who support us in managing our Site, running our business, or delivering services to you. These providers are required to safeguard your information and use it solely for the purposes for which it was disclosed.

3.    Legal Obligations: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas, court orders, or government inquiries.

4.    Business Transactions: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring organization.

Commitment to Data Security

We prioritize the protection of your personal information and employ reasonable safeguards to prevent unauthorized access, use, or disclosure. However, it's important to note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Options

1.    Opt-Out: To stop receiving marketing communications from us, simply follow the unsubscribe instructions provided in our emails or contact us directly.

2.    Access and Updates: You can request access to or updates to your personal information by reaching out to us at (931) 968-4948.

3.    Cookies Management: You have the ability to adjust your cookie preferences via your browser settings. Please be aware that disabling cookies may impact your experience while using our Site.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Any updates will be reflected by changing the “Effective Date” at the top of this page. We recommend reviewing this policy regularly to stay informed about how we safeguard your information

Children’s Privacy

This Site is not designed for or intended to be used by children under the age of 13. We do not knowingly gather personal information from individuals under 13 years old. If we discover that personal information from a child under the age of 13 has been collected, we will promptly take action to delete it.

Accessing and Correcting Your Information

To correct factual inaccuracies in your personal information, please submit a request with credible evidence of the error. For your privacy and security, we will take appropriate steps to verify your identity before granting access or making the requested corrections.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please feel free to reach out to us at:

Ikard Towing and Sales Inc.
1103 S Main St.
Estill Springs, TN 37330
(931) 968-4948

Copyright © 2025 Ikard Towing & Sales Inc.